Workshop management software for UK independent garages
This page focuses on workshop-floor execution: keeping the team’s live jobs, handovers, technician management, workload and blockers moving through the day. TorqueOS connects that floor activity with customers, vehicles, bookings, parts, approvals, customer updates, invoicing and payments.
This page focuses on team and workshop-floor control; for the broader software category, see garage management software.
Start a 14-Day Free Trial to see how TorqueOS fits your own garage. Our team sets up access manually for your selected TorqueOS package before the trial begins.
The workshop floor runs better when the next job is clear. TorqueOS is organised around:
Customer, vehicle and job details
Vehicle arrivals and work in progress
Diary and capacity
Technicians and teams
Parts and job cards
Completed work and handover
The focus stays on the real rhythm of a busy workshop day.
Management & control
Run the team; make the next move clear.
Workshop management is the wider team view: diary, jobs, technician management, workload, parts, handovers and completed work. Workshop Control focuses on the next action for each vehicle: who owns it, what is waiting and what can move next. TorqueOS brings both questions into one workshop operation.
TorqueOS helps keep the workshop floor moving, gives the team a clearer view of what needs attention and makes every handover easier—from a 1–2 ramp independent upward.
See the day clearly
Keep the diary, arrivals and jobs in progress clear for the whole team.
Keep job cards moving
Give every vehicle, technician and job a clear next step on the workshop floor.
Stay ahead of parts
Make it easier to see what each job needs before work stalls.
Finish with confidence
Keep completed work visible so handover and the next customer conversation are clear.
Choose the live package that fits: Engage (£39/month + VAT) handles customer retention and communications. Lite (£69/month + VAT) runs the front office and commercial flow. Workshop (£129/month + VAT) is for organising technicians and running the workshop day. Complete (from £199/month + VAT) includes wider-business purchasing and reporting. All four packages are available now. See the full pricing comparison.
Garage management workflow
One job, followed through the workshop
Typical workshop journey
A typical repair journey, so the team can see what is booked in, what is waiting on parts or approval and what is ready to collect.
Online booking is available as an optional service. Setup depends on your workshop and website provider.
The same repair job
From booking to paid and collected
Once the vehicle is booked in, the workshop checks it in, finds the fault, prices the work, gets the customer’s authority, allocates the job, completes and checks the repair, raises the invoice and records payment before collection.
Typical repair
Stage 1
01
Booked
Stage 2
02
Vehicle checked in
Stage 3
03
Diagnosed
Stage 4
04
Priced
Stage 5
05
Customer authorised
Stage 6
06
Work allocated
Stage 7
07
Repaired
Stage 8
08
Quality checked / road tested
Stage 9
09
Invoiced
Stage 10
10
Paid and collected
Simpler MOT or service jobs may skip stages. This is a typical repair journey.
Parts stay with the same job
Parts follow the repair from what is required through sourcing, ordering, arrival and fitting or returning.
Stage 1
01
Required
Stage 2
02
Sourced and priced
Stage 3
03
Ordered
Stage 4
04
Arrived
Stage 5
05
Fitted or returned
Customer updates stay with the same job
The customer conversation follows the repair, from estimate and authority through progress and collection.
Stage 1
01
Estimate sent
Stage 2
02
Authority received
Stage 3
03
Progress update
Stage 4
04
Ready for collection
This shows the small-workshop loop available with Lite at £69/month + VAT. Engage at £39/month + VAT is retention-only. Package upgrades stay on TorqueOS; migration from an external provider is separately assessed.
3. The TorqueOS Ecosystem
TorqueOS stays the operating system for your workshop. Its provider-neutral integration layer has built connectors and reusable wiring for the services you choose. Provider activation depends on approved access, setup and commercial terms. The workshop's job information stays together: customers, vehicles, bookings, job cards, technicians, parts, customer updates, invoicing and payments.
Accounting · Built
Connectors built for Xero, Sage and QuickBooks; activation depends on credentials, approval and setup.
Vehicle data · Connected capability
Vehicle and registration-data integration is supported; confirm source access and coverage during setup.
Motor factors · Integration-ready
Catalogue, fitment, supplier pricing, availability and ordering wiring; supplier API access and commercial terms determine activation.
Technical data · Integration-ready
Technical procedures, torque data, maintenance, fluids and labour information; provider connection pending approved commercial/API access.
Tyres · Integration-ready
Tyre and specification data and supplier connections, dependent on provider access and setup.
Payments and finance · Built
Payment infrastructure is built. External finance connections depend on suitable APIs and commercial agreements.
TorqueOS is not tied to one supplier's system. Your workshop chooses its services. Built capability and an activated provider account are different. Confirm provider access and setup; architecture readiness does not imply automatic supplier ordering.
Straight answers
Workshop management questions
A quick guide to how TorqueOS supports the working day.
What is TorqueOS for?
TorqueOS helps independent garages run the working day, not just record jobs. Engage handles customer retention and communications; Lite covers the front office and commercial flow from booking to payment and reminders. Workshop adds technician and workshop-day control. Complete brings in wider-business purchasing and reporting. All four packages are available now.
How does TorqueOS help the workshop floor?
Workshop at £129/month gives garages with technicians team control and operational visibility. Complete from £199/month brings wider-business purchasing and reporting. Both packages are available now, with the feature details set out on the pricing page.
Are MOT reminders included in the Garage Management packages?
Engage at £39/month includes customer and retention reporting for MOT and service reminder performance, engagement, responses and follow-up; it does not include general financial or workshop-profitability reporting and is not a full garage management system. Lite at £69/month adds reminders within the complete small-workshop system and Essential Reporting. Both packages are available now. Every package uses the same TorqueOS system, so upgrading does not mean changing systems or moving your TorqueOS data.
What does integration-ready mean for TorqueOS?
The TorqueOS Ecosystem puts TorqueOS at the operational centre of the garage through a provider-neutral integration layer. Accounting connectors, vehicle-data support and payment infrastructure are built; technical data, parts and tyres have integration-ready architecture. Provider activation depends on credentials, approved API access and commercial terms. Your workshop keeps supplier choice.
Is TorqueOS tied to one parts supplier?
No. Your workshop chooses where it buys from. TorqueOS is the operating system for your work, built so the services you choose can plug into it as they become available. That does not mean every supplier connection is already live, and it does not include supplier comparison or automatic ordering.
How do workshop management and Workshop Control differ?
Workshop management is the wider team view of the diary, jobs, technicians, workload, parts and handovers. Workshop Control shows what is happening with each job, what is holding it up, who is responsible and what needs to happen next. TorqueOS brings both views together for the team; check package scope in a demo.